When "You're Fired" Is Not An Option: A CEO's Dilemma

Abstract

 In this decision case, the CEO of an insurance company located in the European Union is faced with a dilemma related to a breach of confidentiality on the part of a senior manager. She needs to determine a course of action that fits with European Union employment practices, the company culture and operational considerations, as well as the approaches she studied at a recent executive development seminar on coaching. The case introduces students to coaching concepts and provides opportunities for students to apply a number of tools actively used in leadership and organization development.